caringnorthants.org.uk

 

Frequently asked questions
 

 

Your Rights to a Carers Assessment

If you care for someone you have the right to be told about Carer’s Assessments.   If you are over 18 and provide unpaid care for someone who is over 18 and who needs help because of illness, disability or frailty then you have a right to have your needs as a carer assessed provided that

  • The care you provide is substantial (caring for several hours a week) and on a regular basis
  • The person you care for is someone for whom we may provide community care service (even if they are not receiving services at present)

If you are in any doubt about this then you should ask to find out if you are entitled to a carer assessment.

Some Carers are Assessed in Other Ways

Parent carers or people with parental responsibility for a child under 18 years of age, will be assessed via the ‘Children with Disabilities’ core assessment procedure (in Northamptonshire the forms have a carers section)

Young carers. If the young carer is aged 16/17 they can be assessed under ‘The Carers and Disabled Children Act 2000’.  If they are under 16 they will be assessed via ‘The Children’s Act’ as ‘Children in Need’

Carers of someone with mental ill health For carers of someone with mental ill health an initial carer assessment  will be done as part of the care programme approach. Anyone who requires an assessment should request one from the care co-ordinator of the person they care for.

Commonly Asked Questions Concerning Carers Assessment

1. Who will do my Carers Assessment?
A Care Manger or Care Co-ordinator should complete your Carer’s Assessment. They should do this on a face-to-face basis and not leave the forms with you.  To ask for a carer assessment telephone the Adult Care Squad (Social Care) on 0845 124 4500.   

2. How long will the Assessment take?
It is important that you are given time to talk through the issues relating to your caring role.  Your Carers Assessment should take a minimum of 30 minutes and longer if needed.  Your assessment will be done within 28 days of request (this will be much shorter in times of crisis).

3. Can I have a Carers Assessment even if the person I care for refuses to be assessed themselves or refuses any services.

Yes

4. Will the person I care for need to be present at the Assessment?
There are occasions when this is not feasible or beneficial and you should be given a choice. However, this is something that can happen and be beneficial if that is what you both want.

5. What sort of things should be discussed?
An ideal Assessment should be holistic and look at all areas of your caring role and focus on your needs as a carer. Some of these needs could be around practical help, services and support, equipment, carers breaks, employment, education, leisure and social time etc

6. Is there a financial part to a Carers Assessment?
There is a part of the Assessment that should look at your entitlement to welfare benefits as well as looking at the income and savings of you and the person you care for. The person  you care for may be asked to contribute something towards the cost of the service or support they may receive as a result of your assessment (such as respite care)  depending on their income or savings.  However if services are supplied to yourself, as a carer, you will not have to pay for these services.   If you are self-funding, you are still entitled to a Carer Assessment.

7. What are Direct Payments?
Once you have had an assessment of your care needs by care management your care manager will discuss with you the options for how your care needs can be met,  for example they can arrange services to help you with domestic tasks.  You could also have the money paid directly to you to recruit your own staff to work with you.  If you have the money paid to you this is called a direct payment.  You do not have to have direct payments if you do not want to.

8. What criteria will be used to decide if I am entitled to any help?
The ‘Fair Access to Services’ criteria will be applied. If you would like a copy of this please telephone 01604 237680,  e-mail Quality@northamptonshire.gov.uk - or go to Northamptonshire County Council’s website www.northamptonshire.gov.uk (under Community Services – Physical Health). 

9. What happens if I’m not eligible for service from the County Council?
Under ‘The Carers and Disabled Children’s Act 2000’ you are entitled to information that is available from other sources, such as the voluntary sector or other carer organisations. Your care manager or care co-ordinator should supply you with these details.

10. Can I have a copy of my Assessment?
Yes, everyone should be given a copy of their assessment.

11. What do I do if I’m not happy with the outcome or Assessment?
There is an appeals process which you can follow.  For a copy of this please telephone 01604 237680,  e-mail Quality@northamptonshire.gov.uk or go to Northamptonshire County Council’s website,  Community Services,  Public Information. 

12. Can I have an advocate present at my Assessment?
Yes – Please see the list of organisations on this website that provide advocacy.

13. Will the Carers Assessment cover what I would like to happen in the event of a crisis?
It’s good practice for the Assessment to look at issues around crisis management e.g. list of Contact Numbers, appropriate services and help etc.

14. I’ve heard about ‘Carer’s Breaks’ and Carers Services, what are they?
A Carers Break is a period when someone else is providing care for the person that you normally care for.  This allows the carer to be able to do whatever they want to do during that period.  A Carer service is something that will help the carer with their caring.  This might be some equipment or someone to help with a task.  Carers breaks and services can be funded via the ‘Carers Special Grant’. These can be accessed through Care Management schemes and the voluntary sector. 

15. What will happen to the person I care for if I access a ‘Carers Break’?
There are a number of choices available such as respite care, care at home, voluntary sector support etc

Four new Specialist Care Centres are operational in the county. They are designed to give breaks to carers by providing respite for the person who is cared for. Frail elderly people and elderly people with dementia can stay at the centres for a few days or a few weeks while the carer has a break from caring and a chance to do whatever they want to do during that time. The centres also provide a day centre service that provide a break during the day for people caring for elderly people with dementia.

Please click here to return to the top of the page